Western Union Money Transfer

1. What is the Western Union Money Transfer service offered at westerunion.com?
The money transfer service offered at westernunion.com offers consumers and businesses the ability to send money using a U.S. bank issued Visa or MasterCard credit or debit card. Receivers can pick-up funds at more than 220,000 Agent locations in over 195 countries and territories worldwide. Learn more about how to send money at westerunion.com, by clicking here.

2. Who uses the Western Union Money Transfer service?
Anyone that needs to send money to someone anywhere in the world.

3. Are there any restrictions for the use of the Western Union Money Transfer Internet service?
You cannot use the Western Union Money Transfer Internet service to directly or indirectly fund illegal Internet gambling or for any other illegal activity, including, but not limited to, money laundering, support for terrorist activities, fraudulent sales, solicitations or theft.

4. How does the Western Union Money Transfer service work from an Agent location?
The sender initiates the transaction by completing a "To Send Money" form and paying the Agent cash to cover the transfer amount plus applicable fees. The Agent immediately processes the transaction.

To pick up the money, the receiver completes a "To Receive Money" form at any Western Union Agent location and provides proper identification or answers a test question. The agent then pays the transfer amount to the receiver.

5. What are Western Union Agent locations?
Western Union Agent locations are independent businesses that provide money transfer service to their customers on behalf of Western Union. In the United States, Western Union Agents are primarily retail locations - grocery stores, check-cashers, mail box centers, drug stores, travel agencies and depots and other retail locations. Outside the U.S., agents include well-known financial institutions, post offices, airports, stations, currency exchange offices, travel agencies and other locations. You can find locations by clicking here.

6. How much money can I send from an Agent location?
Using an Agent location, you can send as much money as you'd like, although certain security compliance requirements must be met for amounts exceeding $3,000.00.

7. How much money can I send from westenunion.com?
Initially, the maximum amount of money you can send online with a revolving 30-day period is $999.99. Once you have used the Western Union Money transfer service on the web, at least once over the course of 120 days, you may send up to a maximum of $2,000 within a revolving 30-day period. If Arizona is your state of residence, you may only send up to a maximum of $950 per transaction.

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